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  • Writer's pictureAjit

What is a Customer Smart Account?

Updated: Mar 18, 2022

Customer Smart Account

A Customer Smart Account is a centralized location that provides you with full visibility and access control to Cisco Smart software licenses across your company.

Your Customer Smart Account, which is created and managed on Cisco Software Central, is similar to an online bank account where you can store, track, manage, and move software assets from one place to another.

You can view, store, manage, and move Cisco software assets to where they are needed, when they are needed. And getting a Smart Account is fast and free. It takes just minutes to activate an account.

Smart Licensing

Cisco Smart Licensing is a flexible licensing model that provides you with an easier, faster, and more consistent way to purchase and manage software across the Cisco portfolio and across your organization. And it’s secure – you control what users can access.

With Smart Licensing you get:

  • Easy Activation: Smart Licensing establishes a pool of software licenses that can be used across the entire organization—no more PAKs (Product Activation Keys).

  • Unified Management: My Cisco Entitlements (MCE) provides a complete view into all of your Cisco products and services in an easy-to-use portal, so you always know what you have and what you are using.

  • License Flexibility: Your software is not node-locked to your hardware, so you can easily use and transfer licenses as needed.

To use Smart Licensing, you must first set up a Smart Account on Cisco Software Central (


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